January 28, 2026

If you still force customers to fill out a "Contact Us" form, you are actively losing them. Email support is a "Ticket Coffin." The future is Async Messaging—where conversations happen naturally on WhatsApp and Instagram, at the customer's pace.

January 10, 2026

What if your support bot didn't just solve a problem, but noticed an upsell opportunity? "I see you're out of data—want me to add 5GB for $2?" By leveraging Omnichannel AI, support teams can stop being a "cost center" and start generating revenue.

December 25, 2025

In 2026, governments and enterprises need more than basic X automation. This article breaks down why legacy tools fail, what “agentic AI” means for public communication, and how modern automation platforms support trust, security, and scale on X.

December 25, 2025

X is no longer a social platform, it is public communication infrastructure. This article explores its role in the GCC & MENA and why AI-assisted handling of X Direct Messages is essential for high-stakes engagement at scale.

December 24, 2025

As linear sales funnels fade, conversations are becoming the core of modern revenue strategies. This article explains why WhatsApp is the most powerful sales channel in 2026, how marketing automation has evolved beyond basic chatbots, and how Wittify combines AI sales agents with human takeover to drive real, scalable conversions.

December 25, 2025

As customer expectations shift toward real-time, conversational interactions, traditional sales channels are losing effectiveness. This article explores why WhatsApp is emerging as the leading sales channel for 2026.